It was a delight to work with Melanie. She was very responsive, and alerted us if she was going to be away and that her response time might be longer than usual. We had already booked a small group trip, but I wanted a travel agent to take care of our airline flights. Melanie did a great job, but because she was familiar with the trip we had booked (with G Adventures in NZ and Australia), she had lots of extra helpful advice to give us.
Jenny
Chevy Chase, Maryland
Even though we were bad at communicating and making decisions, Melanie was great! She was helpful in suggesting activities, booking new last-minute flights for us while she was in vacation, good at responding, and gave good advice!
Izzy and Julia
Gaithersburg, MD and Melville, NY
I had never used a travel agent before to make arrangements but decided to treat myself to a professional for a recent trip to Hawaii. Melanie took the time to fully understand our goals and preferences and put together an amazing package. In addition, when we had to make a significant change just 2 weeks before departure, she was on top of it ASAP even though she, herself, was out of the country. Melanie is experienced, knowledgable, responsive, and reliable. I wouldn't hesitate to work with her again or recommend her services to others.
Kathy J
Chevy Chase, MD